Pitstop Divers is a specialized store for diving equipment, spare parts, components and accessories. Our goal is to make it easier to source products and spare parts from different brands, including technical components that can be difficult to find through conventional sales channels.

Pitstop Divers serves both individual customers and diving industry professionals. We work particularly with diving centres, dive shops, diving schools, instructors and other professional operators, while also providing dedicated B2B access for approved Business customers.

Yes. You need to create a Pitstop Divers account before making a purchase. Your account allows you to manage your details, view your orders and access our support services more easily.

Pitstop Divers currently sells and ships to countries within the European Union. Available delivery options and applicable shipping costs are shown during the purchasing process.

We take reasonable care to keep product availability information up to date, but availability may change. Some products or spare parts may require additional sourcing time. If an item becomes unavailable after an order has been placed, we will contact you to discuss the most appropriate solution.

Yes. Pitstop Divers may offer both original spare parts and compatible aftermarket parts. When a product is aftermarket, it is identified as such and should not be considered an original spare part manufactured by the equipment manufacturer.

Carefully check the brand, model, version and, where necessary, serial number or other technical specifications shown on the product page. If you are unsure, we recommend contacting us through the Customer Support Hub before purchasing and providing all available information about your equipment.

Yes. Sourcing spare parts and components is an important part of the Pitstop Divers service. If you cannot find what you need, submit a request through the Customer Support Hub and provide the brand, model, required component and any available technical information. We cannot guarantee that every spare part can be sourced, but we will check the available options.

It depends on the component and the equipment. Some spare parts may be replaced by the user where this is permitted by the manufacturer. Components requiring technical disassembly, adjustment, calibration, pressure testing or work on safety-critical systems should be installed and checked by appropriately qualified personnel.

Available payment methods are displayed during checkout. Pitstop Divers accepts major credit and debit cards supported by our payment system, Apple Pay and Google Pay where available, as well as bank transfers under the applicable conditions.

Information about your order is available through your Pitstop Divers account. Where tracking is available for the selected shipping method, you will also receive the information needed to follow your delivery.

You can use our Customer Support Hub and select the category that best matches your request. This helps us direct your ticket to the appropriate support area and handle your request more efficiently.

Submit a ticket through the Customer Support Hub, select the most appropriate category and provide your order number where available. Include a clear description of the issue and, where useful, photographs or other information that may help us assess your request.

Dedicated pages are available for Shipping & Delivery, Returns & Refunds, Payment Methods and Warranty & Repairs. Our FAQs provide quick answers, while these dedicated pages contain more detailed information and applicable conditions.